Why Am I Not Receiving New Messages?

If you haven't received any new messages from new people in a while, please check your settings. 

  • Tap to access your profile.
  • Tapto access Settings.
  • Make sure Accept New Messages is toggled On

Tip: Sending new messages out is the best way to find other new Pen Pals. Also, the more active you are on the Pen Pals app, the more new messages you'll receive.

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