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- You received a new message, but didn't reply before the message expired (24 hours).
- The Pen Pal who sent you the message deactivated their account.
But don't worry - there's plenty more to discover on Pen Pals. One idea: Write A New Message to find even more Pen Pals!
Tip: Since new messages expire after 24 hours, make sure you check your messages at least once a day to prevent missing out on a new message!