"Remove the offensive word(s)..." Error Message

We strive to make Pen Pals a fun, friendly and safe environment for all of our users. For more information, check out our Community Guidelines.

We use automated systems to scan new messages to help keep our community safe. The error "Remove the offensive words..." is triggered when our automated system detects anything that might violate our Community Guidelines in the message you are trying to send. If you see this error, please remove anything that violates these guidelines to send your message. While no system is perfect, we feel these automated systems help foster a fun, friendly and safe place for people of all ages and backgrounds. 

For more information, check out our  Community Guidelines.

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